For Optimum Results & Management

3034 Ross Rd, Nanaimo, BC V9T 3Z1

250-756-9722

Insurance Direct Billing Now Available

Restore Your Abilities!

Massage Therapy

Recover Towards Optimum Health

Chiropractic Care

Rehabilitate with Treatment Programs

Acupuncture Treatments

Did You Know?

The human body consists of 640 different muscles.


It is physically impossible to lick your own elbow.


It takes approximately 12 hours for food to digest fully.

What is massage therapy?

Massage therapy is the assessment of the body’s soft tissues and joints, and the treatment and prevention of dysfunction, injury, pain and physical disorders of the soft tissues and joints.

What are the benefits of massage therapy?

  • Relieves pain
  • Promotes faster recovery from injury or surgery
  • Decreases stress and aids relaxation
  • Improves muscle strength, endurance and flexibility
  • Decreases muscle tension and stiffness
  • Increases joint flexibility and range of motion
  • Improves circulation and the movement of lymph fluids
  • Helps to prevent injury, pain and physical disorder

What conditions does massage therapy benefit?

  • Athletic injuries
  • Arthritis
  • Asthma
  • Bronchitis
  • Tension headache
  • Migraine
  • Strains and sprains
  • Whiplash
  • Herniated disc
  • Impingement syndrome
  • Stress
  • Pregnancy
  • Muscle spasm
  • Scar tissue
  • Contusions
  • Plantar fasciitis
  • Periostitis and compartment syndrome
  • Tendonitis
  • Bursitis
  • Frozen shoulder
  • Parkinson's disease
  • Torticollis
  • Pes planus
  • Fibromyalgia and chronic fatigue syndrome
  • Scoliosis
  • Osteoarthritis
  • Chronic pain
  • Hemiplegia
  • Multiple sclerosis
  • Iliotibial band friction syndrome
  • Patellofemoral syndrome
  • Hyperlordosis
  • Hyperkyphosis
  • Cerebral palsy
  • Thoracic outlet syndrome
  • Carpal tunnel syndrome
  • Piriformis syndrome
  • Sinusitis
  • Contractures
  • Fractures
  • Dupuytren’s contracture
  • Buergers' disease
  • Fibrositis and fibrosis
  • Constipation
  • Facet lock
  • Postural deformities
  • Temporomandibular joint dysfunction

Why choose an RMT (Registered Massage Therapist)?

BC's Registered Massage Therapists (RMTs) are among the most educated and highly trained professionals in the world. To become an RMT in BC students must complete at least 3,000 hours of training at an accredited college. This can be compared to a university bachelor degree, which typically averages 1,500 hours over four years.


Standard educational requirements include comprehensive studies in health sciences such as anatomy, physiology, pathology, kinesiology and neuroanatomy. Other studies include clinical sciences such as manual skills, orthopedics, remedial exercise, hydrotherapy and patient education. The management of chronic diseases, injuries and the effects of long term stress are also studied extensively.


British Columbians can be sure that they are receiving the highest quality of care available because RMTs in BC are governed by the College of Massage Therapists of British Columbia (CMTBC) – the profession's equivalent to the College of Physicians and Surgeons – the regulatory body for all RMTs in BC. The CMTBC ensures that the public receives safe and ethical care by establishing and enforcing standards of education, qualifications and the quality of practice for all RMTs.
(Information courtesy of the Massage Therapists' Association of BC)

Is massage therapy an insured health benefit? MSP? ICBC? Blue Cross (Extended Health Benefits)? DVA? RCMP?

Yes, the following insurance providers offer varying coverage of massage therapy:



MSP (Medical Services Plan)
For individuals receiving Premium Assistance, MSP subsidizes 10 combined visits for massage therapy, acupuncture, physiotherapy, chiropractic, naturopathy and non-surgical podiatry. For your 10 subsidized visits, you will be refunded $23 from MSP. Please bring your Care Card to your initial visit. FORM Health Clinic Inc. is directly connected to MSP's website and can determine your eligibility immediately. If you are eligible, $23 will be deducted from the total cost of your treatment.


Insurance Corporation of British Columbia (ICBC)
ICBC may approve up to 12 sessions in the first eight weeks following your motor vehicle accident. Massage Therapy or Acupuncture: full payment is required. A receipt will be issued which can then be submitted to ICBC for reimbursement. Chiropractic: please bring in your ICBC Claim Number. ICBC will pay $22.47 of the initial visit and the patient will pay the remaining $40.00. For each subsequent visit, ICBC will pay $17.35 and the client will pay $25.00.


Blue Cross (Extended Health Benefits)
Extended health benefits vary from plan to plan, and usually cover between 70%-100% of massage therapy treatment fees. Please contact your insurance provider directly for your coverage details.


Department of Veterans Affairs (DVA)
There are a variety of coverage possibilities under DVA. Please contact your insurance provider directly for your coverage details. A doctor referral is required for DVA clients. Please bring this referral, along with your Health Identification Card No. to your initial visit.


Royal Canadian Mounted Police (RCMP)

RCMP is covered for the following services: Acupuncture, Chiropractic, Massage Therapy, and Physiotherapy. These services have a combined maximum allowance per calendar year. A doctor referral is required. Please bring this referral to your initial visit.

What is a massage therapy session like?

Please arrive 15 minutes early for your first session to fill out your health history form. After your form has been completed, there will be an interview and assessment in order to help the therapist determine specific areas to concentrate on. Assessment may include postural scans, special tests, muscle tests, AROM/PROM and palpation of tissues. During this time you will be able to discuss your treatment goals with your therapist and ask any questions you may have.



Before treatment begins, you will be asked to disrobe to your comfort level. It is possible to do a full treatment with clothes on. If you would prefer this, please bring comfortable shorts and a tank top to wear during treatment. Your therapist will leave the treatment room before you disrobe. Once you are disrobed, you will get onto the massage table and cover yourself with a sheet and blanket. Your therapist will knock before re-entering the room to make sure you are prepared. We use a state-of-the-art electric massage table to ensure easy access for you on and off the table.



During treatment, your massage therapist will use a variety of techniques, depending on your treatment goals and your condition, which may be modified for your safety (e.g. depth of pressure with osteoporosis). Your therapist will use a tenderness scale in order to provide you with a more comfortable and beneficial treatment. Some techniques may be painful, but your therapist will inform you ahead of time. It is beneficial to focus on your breathing during the treatment to help you relax. Your therapist will only undrape the area that is being worked on to ensure dignity. Your comfort will be ensured during the treatment with heat, pillows and blankets. There will also be relaxing music playing during treatment (you may bring your own music if you prefer).



After treatment, your therapist will go over any home care for you to do. This may include stretching, applying heat or ice, strengthening, postural awareness and breathing exercises.



If you wish to make another appointment, please notify your therapist before leaving to guarantee your next treatment time.

What should I wear for a massage therapy session?

Come wearing comfortable clothing that will not aggravate your condition while disrobing. If your therapist wishes to go over any exercises after your treatment, it’s preferable to be wearing comfortable clothing that you can easily move in.

How soon will I see results from a massage therapy session?

How soon people experience results is dependent on a variety of factors, including the severity of injury or condition and adherence to self-care programs. It is possible to feel tangible results after only one treatment, but more likely is results to be felt after three or four.

Do I always need a doctor referral?

No, you don’t always need a doctor referral. This is only required for ICBC, DVA and RCMP claims.

How long is a massage therapy treatment?

We offer 30-minute, 40-minute, 1-hour and 1 ½-hour treatments.

What is your fee schedule?

30-minute treatment: $55
40-minute treatment: $67
60-minute treatment: $97
90-minute treatment: $150


Note: Many insurance plans offer subsidized rates. Please see question #5 for more information.

What payment methods do you accept?

Debit, Visa, MasterCard, cash and cheques.

What is your cancellation policy?

Please give us 24 hours’ notice if you need to cancel an appointment. Late cancellations or no shows will be charged a fee of $35.

FORM Health Clinic (2015) Inc.
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